Shipping
We can help deliver your new electric moped! Choose the delivery method that suits you when ordering from our webshop. Depending on the shipping company and delivery distance, your moped can arrive within 3–10 business days—fast and convenient.
Shipping Zones and Fees
Before purchasing, please check which countries we offer shipping services to.
Currently, we have two shipping zones in Europe:
- Northern Europe Zone – Free Shipping
- Countries: Finland, Sweden, Denmark, Norway, Estonia, Latvia, Lithuania, and Poland
- Shipping cost: 0 EUR
- Western & Southern Europe Zone – 99 EUR per Moped
- Countries: UK, Germany, France, Spain, Portugal, Czech Republic, Austria, and Italy
- Shipping cost: 99 EUR per moped
If your country is not listed above, please email us. We will do our best to arrange delivery for you.
Delivery Limitations and Refund Policy
Within our shipping zones, we deliver to nearly all cities and villages with reasonable road access. However, in some cases, the delivery company may be unable to reach certain locations due to accessibility issues or other unforeseen reasons. If this occurs, we will unfortunately have to cancel your order, and you will receive a full refund.
Insurance
All our shipments are insured. Upon delivery, please inspect the package carefully before signing. If there is any transport damage, it must be reported to the delivery company immediately before accepting the goods.
Enjoy your new ECOOTER electric moped!